Broken spring? We carry torsion and extension springs on our trucks and are typically on-site within 2 hours.
A broken garage door spring is the most common reason a door won't open. Springs are under extreme tension — replacing them is dangerous work that should never be attempted without proper training and tools. Our technicians perform spring replacements daily throughout Monroe, Wayne, Livingston, Orleans, and Ontario Counties.
The Greater Rochester area experiences some of the most punishing freeze-thaw cycles in the Northeast. Every time temperatures swing from single digits to the 40s, your torsion spring contracts and expands. Standard springs are rated for 10,000–15,000 cycles. In Rochester, cold-weather stress can cut that lifespan significantly. We see the highest spring failure volume in January and February — often after an overnight deep freeze.
If your home in Penfield, Greece, Brighton, or Irondequoit was built before 2000, your springs may be original to the house. A free inspection now is far less disruptive than an emergency call in a blizzard.
Do not attempt DIY spring replacement. Garage door springs are under hundreds of pounds of tension. A spring under tension that releases unexpectedly can cause severe injury. This is one service that should always be handled by a trained professional.
Spring replacement cost depends on spring type (torsion vs. extension), wire size, and whether you're upgrading to high-cycle springs. We provide a free upfront quote before any work begins — the price we quote is the price you pay.
Rochester's freeze-thaw cycles put repeated stress on torsion springs. Metal contracts in sub-zero temperatures and expands when it warms — after years of this, springs fatigue and snap. Most failures happen in January and February, often overnight after a temperature drop.
We always recommend replacing both at the same time. If one has broken, the other is the same age and wear level — it will fail soon. Replacing both now saves you a second service call, keeps your door balanced, and costs less than two separate visits.
Most spring replacements take 45–90 minutes. We stock common spring sizes on every truck so we can usually complete the repair on the first visit without needing to order parts.
Yes — we cover all of Monroe County plus Wayne County (Ontario, Macedon, Palmyra, Newark), Livingston County (Avon, Geneseo, Livonia), Orleans County (Brockport, Albion, Medina), and Ontario County (Victor, Farmington, Canandaigua). Call to confirm your address.
We're open Sunday through Thursday 7AM–10PM and Friday 7AM–3PM. For emergency situations outside those hours, call us — we do our best to accommodate urgent cases.
Fast diagnosis and repair for any garage door issue — panels, tracks, sensors, and more.
Learn MoreRepair or replace your garage door opener, including smart openers with Wi-Fi connectivity.
Learn MoreAnnual inspection and tune-up to catch worn springs before they snap — especially important before Rochester winters.
Learn MoreServing Rochester, Brighton, Greece, Penfield, Webster, Victor, Canandaigua and all surrounding areas
1308 Payne Rd, Shortsville, NY 14548
Proudly Serving Rochester, NY & Surrounding Areas
Business Hours
Sun–Thu: 7AM–10PM
Fri: 7AM–3PM
Sat: Closed